We believe that continuous learning is important for all of our colleagues. Learning is not just about keeping up to date on the latest industry trends. It’s an important source of motivation, stimulation and job satisfaction for you. Here’s how we have invested in your learning.

Learning Stores

Loblaw has created a number of Learning Stores across Canada to support the training of new store colleagues. We supply you with the skills and knowledge needed to do a job well and provide great customer service!

We Invest in Your Training

The key focus of the Learning Stores is to ensure that all store colleagues understand and have the skills required to effectively do their jobs. Trainers provide expertise, guidance and support to enhance your product knowledge, retail sales and customer service skills. Our objective is to ensure that you receive training within the first few months of being hired.

Our Approach

Department training is delivered by experienced Trainers, using a hands-on approach. As you progress through your store career, you can look forward to more development support in the form of training programs for Department Managers and Assistant Store Managers. Our investment in training ensures that you know your job and understand business priorities.

From grocery to merchandise to operations training, we have you covered! Our Learning Stores program provides the knowledge and tools you need to run great stores and advance your career.

Learning and Training Team

We are committed to evolving and growing our business in smart, new ways that offer personal growth opportunities. The Learning and Training team supports continuous learning by providing job ladders for store, distribution centre and office roles throughout the Company. A job ladder is a sequence of learning activities designed to help you become proficient at your job. Your job ladder identifies the things you need to know to do your job well, and it is organized in a way that ensures you will learn most efficiently. By following – and successfully completing – your job ladder, you will know what a good job looks like.

We have a central on-line resource centre for learning at our offices that is accessible 24 hours a day, seven days a week, from any computer with Internet access. You will find training solutions that will help you build your knowledge and skills, development tools to support you on the job, opportunities to leverage shared learning resources, and ways to monitor your personal progress and success.

Colleagues are also encouraged to enhance their skills by browsing the online Event Catalogue (in-class training) and Course Catalogue (e-Learning), and registering for an event or course at any time.

The National Office Orientation Program

Your first day, first week, first month and first three months on the job are critical time periods. We want to make sure that you receive everything you need to be a successful, contributing member of our team. Orientation is made up of a series of meetings, information sharing, on-the-job activities, and regular check-ins. The Loblaw Orientation Program familiarizes you with Loblaw, your department and your job.