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May 14, 2013: LOBLAW COMPANIES, OWNER OF JOE FRESH BRAND, COMMITS TO THE ACCORD ON FIRE AND BUILDING SAFETY IN BANGLADESH

Loblaw Companies, owner of Joe Fresh brand, today announces its commitment to sign the Accord on Fire and Building Safety in Bangladesh, a comprehensive, multi-stakeholder initiative that aims to improve worker safety and better the Bangladeshi garment industry.

This decision reflects the Company’s pledge to stay in Bangladesh and underscores its firm belief that active collaboration by retail and manufacturing industries, government and non-governmental organization, is critical to driving effective and lasting change in Bangladesh. 

The Accord aligns with and addresses the Company’s commitments to a new standard that all of its control brand products must be made in facilities that respect local construction and building codes.  Loblaw will maintain its promise to have its own people on the ground in Bangladesh; they will report directly to the Company, Canadian to Canadian, reflecting Canadian values. 

May 3, 2013: Update Statement Concerning Bangladesh Building Collapse

We continue to express our condolences to those affected in Savar, Bangladesh and we are deeply saddened by this tragedy.  Our priorities are helping impacted employees and their families, and driving change to help prevent similar incidents like this in the future.  

Joe Fresh Creative Director Joe Mimran and Loblaw Chairman Galen Weston are committed to these three immediate steps to address the issue of worker safety. These include:

• A relief fund for victims and their families to provide support now and in the future; 
• A new standard at Loblaw, ensuring all of our control brand products are made in facilities that respect local construction and building codes; and
• A commitment to have Loblaw people on the ground who will report directly to us to ensure that the product that we produce is made in a manner that reflects our values. 

We’ve engaged with a number of organizations including the Retail Council of Canada, NGOs, and international audit companies to gain input into potential solutions. We are sending senior Loblaw Companies representatives to Bangladesh to meet with local officials and organizations as part of our commitment to address the issue of working safety. 

Loblaws Inc. vendor standards are designed to ensure that products are manufactured in a socially responsible way, for a safe and sustainable work environment. Our audits align with those of industry around the world, but we recognize that these measures do not address the issue of building construction or integrity.  Loblaw is committed to finding solutions to this situation by expanding the scope of our requirements to ensure the physical safety of workers producing our products.

Please be assured we are taking steps to drive change, and to finding solutions to ensure safe working conditions at the production facilities with which we do business.    

April 29, 2013: Update Statement concerning Bangladesh Building Collapse

We are committed to keeping you aware of any new developments and of our activities related to the tragedy of Savar, Bangladesh.  We want to share with you that we will be providing compensation for the families of the victims who worked for our supplier.  We are working to ensure that we will deliver support in the best and most meaningful way possible, and with the goal of ensuring that victims and their families receive benefits now and in the future.  We are working on the details and we will update you as soon as we can. 

Our priorities are helping the victims and their families, and driving change to help prevent similar incidents in the future. Our heartfelt condolences continue to go out to those in Savar, Bangladesh.

April 26, 2013   Update: Statement concerning Bangladesh Building Collapse

We continue to express our condolences to those affected in Savar, Bangladesh and we are deeply saddened by this tragedy.  Our priorities are helping impacted employees and their families, and driving change to help prevent similar incidents like this in the future.

In Savar, we are aligning with other apparel retailers to support local efforts and provide aid and resources. We are sending senior representatives from Loblaw Companies’ sustainable supply chain team will be en-route soon to meet with local officials in Bangladesh to get a precise response on what caused this tragedy. We are committed to supporting local authorities in the rescue and care of affected families.  When we have more details, we will share with you. 

We are committed to finding an approach that ensures safe working conditions, drives lasting change in the industry and help prevents other tragedies. To that end, on Monday, April 29, Loblaws Inc., is joining other retailers and the Retail Council of Canada in an urgent meeting of its Responsible Trade Committee to discuss how to address this unfortunate situation and be a part of the solution.  Loblaw has engaged with the Federal Government through the Ministry of Foreign Affairs for their assistance in our efforts. We’ve engaged with a number of organizations including Canada’s Maquila Solidarity Network and their executive director Kevin Thomas to gain input into potential solutions, as well as international audit companies. 

Loblaws Inc. vendor standards are designed to ensure that products are manufactured in a socially responsible way, for a safe and sustainable work environment. Our audits align with those of industry around the world, but we recognize that these measures do not address the issue of building construction or integrity. Loblaw is committed to finding solutions to this situation by expanding the scope of our requirements to ensure the physical safety of workers producing our products. 

We don’t have all the answers today, but we are taking steps to drive change, and to finding solutions to ensure safe working conditions at the production facilities with which we do business.    

April 25, 2013 Statement concerning Bangladesh Building Collapse

We are extremely saddened to learn of the collapse of a building complex in Bangladesh and our condolences go out to those affected by this tragedy.  The large complex, housing a commercial bank and shopping mall, also included a factory that produced a small number of Joe Fresh apparel items for Loblaws Inc. We will be working with our vendor to understand how we may be able to assist them during this time.

Loblaws Inc. has vendor standards, which spell out the standard requirements of working with us to ensure that products are being manufactured in a socially responsible way, and specifically prohibiting child harassment and abuse or forced labour; and ensuring fair pay and benefits and compliance with applicable health and safety regulations. We audit against these standards on a regular basis.

 We hope to hear more from the authorities about the status of this situation and we are committed to supporting them.   

FRIDAY, DECEMBER 14, 2012 - OFFICIAL STATEMENT FROM LOBLAW COMPANIES REGARDING MEETING WITH MS. HOUSE AND MR. DELANEY

Mr. Weston spent an hour discussing the matter with Ms. House and Mr. Delaney, in the presence of their legal counsel.  

 

We acknowledge that mistakes were made. However in the overall context, these were outweighed by the significant effort made by colleagues to support the sale of YoPro in hundreds of the Company’s stores in Ontario and Quebec for more than a year.  Unfortunately for both parties, the product simply didn't sell well. 

 

YoPro’s claim that we misappropriated the recipe or process for the manufacturing of their product is completely without merit.  The manufacturer of Loblaw's PC Greek yogurt is using the same process to make bars for the Company that it has used since the late 1990's - years before YoPro was introduced to Loblaw. The recipe itself was inspired by a House and Home magazine article published in 2010. 

 

Loblaw Companies remains committed to operating at the highest ethical standards and believes it has acted appropriately in this circumstance.  Having said all of that we remain hopeful that this matter can be resolved without going to court.

Contact:

Julija Hunter, Vice-President, Public Relations

 

Loblaw Companies Limited

 

905-459-2500/Julija.hunter@loblaw.ca

Customer Notice – CFIA recall XL Foods Canada

 

BRAMPTON (ON) October 3, 2012: At Loblaw Companies, the health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly. Loblaw Companies Limited and all of our corporate and franchise stores follow the federal regulations set and enforced by Health Canada and Canadian Food Inspection Agency.

 

Loblaw has been following the developments in the investigation by Canadian Food Inspection Agency (CFIA) into possible E.coli contamination. We have acted on the recalls by the Canadian Food Inspection and have removed all potentially affected products which include the following President’s Choice products listed below from Establishment #38 with production dates of August 24, 27, 28, 29 and September 5 from all Loblaw banner stores.

 

 

Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  TBONE STEAK	Variable	Starts with 208246	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  TBONE STEAK CLUB PACK	Variable	Starts with 216004	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  STRIPLOIN STEAK	Variable	Starts with 208160	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  STRIPLOIN STEAK CLUB PACK	Variable	Starts with 211314	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  STRIPLOIN ROAST	Variable	Starts with 285343	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  INSIDE ROUND ROAST	Variable	Starts with 285338	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  INSIDE ROUND STEAK	Variable	Starts with 285339	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  SIRLOIN TIP STEAK	Variable	Starts with 285346	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
Sold from Real Canadian Superstore	PC CERTIFIED ANGUS  SIRLOIN TIP ROAST	Variable	Starts with 285347	Best Before dates from September 6 to October 2, 2012	AB, BC, MB, NT, ON, SK, YT ( RCSS in Thunder Bay, Ontario)
PC	Petite Tender Beef Smokin' Stampede	Various	013071	Best Before Date Oct. 4 Oct. 5 Oct. 6 Oct. 10 Oct. 11 Oct. 12 Oct. 17 Oct. 18 Oct. 19	National
PC	Tender Beef Montreal-Style Spice	Various	013072	Best Before Date Oct. 4 Oct. 9 Oct. 10 Oct. 11 Oct. 12 Oct. 16 Oct. 17 Oct. 18 Oct. 19	National

All potentially affected products from XL Foods (Establishment #38) have been removed from the following Loblaw banner stores:

 

 

• West / Ouest: Extra Foods Corporate, Extra Foods Franchise, No Frills Franchise, RCWC West Corporate, Shop Easy/SuperValu Affiliated, Westfair Independents, YIG Franchise

 

• Ontario: Extra Foods Corporate, No Frills Franchise, RCWC West Corporate, Westfair Independents

 

• Québec: Loblaws Quebec Corporate, Maxi & Cie Corporate, Maxi Corporate, Presto/Club Entrepot Corporate, Provigo Associated, Provigo Corporate, Provigo Franchise

 

• Atlantic / Atlantique: No Frills Franchise

 

• Yukon Territory & Northwest Territory: Extra Foods, Real Canadian Superstore

 

 

We have been working closely with our suppliers to replenish these products as soon as possible for our customers. We sincerely apologize for any concern or inconvenience this recall has caused and would like to assure you that all potentially affected products have been removed from our stores. If you have any concerns regarding a product purchased from our stores you are invited to return it to any of our stores for a refund or exchange with or without a receipt. Our standard refund process will apply. 

 

For a complete list of product and codes, please visit the Canadian Food Inspection Agency (CFIA) XL Foods - List of Recalled Products or you may contact them directly at 1-800-442-2342. 

 

 

 

 

Customer Notice – CFIA recall XL Foods Canada

 

BRAMPTON (ON) September 28, 2012: At Loblaw Companies, the health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly. Loblaw Companies Limited and all of our corporate and franchise stores follow the federal regulations set and enforced by Health Canada and Canadian Food Inspection Agency.

 

Loblaw has been following the developments in the investigation by Canadian Food Inspection Agency (CFIA) into possible E.coli contamination. We have acted on the recalls by the Canadian Food Inspection and have removed all potentially affected primal/muscle meat (large portions of meat processed into smaller cuts), including product used in other recipes in-store, received from Establishment #38 with production dates of August 24, 27, 28, 29 and September 5 from all Loblaw banner stores.

 

All potentially affected products from XL Foods (Establishment #38) have been removed from the following Loblaw banner stores:

 

 

• West / Ouest: Extra Foods Corporate, Extra Foods Franchise, No Frills Franchise, RCWC West Corporate, Shop Easy/SuperValu Affiliated, Westfair Independents, YIG Franchise

 

• Ontario: Extra Foods Corporate, No Frills Franchise, RCWC West Corporate, Westfair Independents

 

• Québec: Loblaws Quebec Corporate, Maxi & Cie Corporate, Maxi Corporate, Presto/Club Entrepot Corporate, Provigo Associated, Provigo Corporate, Provigo Franchise

 

• Atlantic / Atlantique: No Frills Franchise

 

·         Yukon Territory & Northwest Territory: Extra Foods, Real Canadian Superstore

 

 

We have been working closely with our suppliers to replenish these products as soon as possible for our customers. We sincerely apologize for any concern or inconvenience this recall has caused and would like to assure you that all potentially affected products have been removed from our stores. If you have any concerns regarding a product purchased from our stores you are invited to return it to any of our stores for a refund or exchange with or without a receipt. Our standard refund process will apply. 

 

For a complete list of product and codes, please visit the Canadian Food Inspection Agency (CFIA) XL Foods - List of Recalled Products or you may contact them directly at 1-800-442-2342.

 

 

 

Customer Notice – CFIA recall XL Foods Canada, September 16

 

 

BRAMPTON (ON) September 16, 2012: At Loblaw Companies, the health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly. Loblaw Companies Limited and all of our corporate and franchise stores follow the federal regulations set and enforced by Health Canada and Canadian Food Inspection Agency.

 

Loblaw has been following the developments in the investigation by Canadian Food Inspection Agency (CFIA) into possible E.coli contamination. We have acted on the recalls by the Canadian Food Inspection and have removed all potentially affected fresh ground beef and sausage products received with specific codes from Establishment 700 & 93B belonging to Establishment #38 with production dates of August 24, 27, 28, 29 and September 5 from all Loblaw Banner stores.

 

 

All potentially affected products from XL Foods (Establishment #38) have been removed from the following Loblaw banner stores:

 

 

• West / Ouest: Extra Foods Corporate, Extra Foods Franchise, No Frills Franchise, RCWC West Corporate, Shop Easy/SuperValu Affiliated, Westfair Independents, YIG Franchise

 

• Ontario: Extra Foods Corporate, No Frills Franchise, RCWC West Corporate, Westfair Independents

 

• Québec: Loblaws Quebec Corporate, Maxi & Cie Corporate, Maxi Corporate, Presto/Club Entrepot Corporate, Provigo Associated, Provigo Corporate, Provigo Franchise

 

• Atlantic / Atlantique: No Frills Franchise

 

·         Yukon Territory & Northwest Territory: Extra Foods, Real Canadian Superstore

 

 

We have been working closely with our suppliers to replenish these products as soon as possible for our customers. We sincerely apologize for any concern or inconvenience this recall has caused and would like to assure you that all potentially affected products have been removed from our stores. If you have any concerns regarding a product purchased from our stores you are invited to return it to any of our stores for a refund or exchange with or without a receipt. Our standard refund process will apply. 

 

For a complete list of product and codes, please visit the Canadian Food Inspection Agency (CFIA) XL Foods - List of Recalled Products or you may contact them directly at 1-800-442-2342. 

 

 

 

Loblaw Companies provides continuity of care to Zellers pharmacy patients

BRAMPTON (ON) MARCH 23, 2012 – Loblaw Companies Limited (Loblaw) announced today an agreement to purchase a majority of Zellers Inc. prescription files.  This move underscores Loblaw’s commitment to becoming the nation’s health and wellness destination of which pharmacy is a cornerstone.  Loblaw will provide continuity of care to Zellers’ pharmacy patients starting with a customer-focused transition plan.

The arrangement comprises prescription files from 95 Zellers pharmacies across the country, excluding British Columbia and Quebec.  Loblaw has close to 500 pharmacies, which ensures that there is a Loblaw banner store pharmacy neighbouring each of the 95 locations and a team ready to welcome Zellers patients.  

Loblaw’s commitment to livelifewell means providing a high level of quality care, service and convenience to its pharmacy patients. In this spirit, Loblaw is pleased to be working with Zellers to create opportunities for Zellers pharmacists and technicians to join Loblaw’s pharmacy network.

Zellers patients can be assured that Loblaw and Zellers are committed to ensuring customer information remains protected in accordance with applicable privacy legislation.   

To learn more about Loblaw banner store pharmacies, and list of Zellers pharmacies and Loblaw banner stores involved in this pharmacy prescription file transfer, please visit www.drugstorepharmacy.ca.

Please see below for a list of Zellers pharmacies and Loblaw banner stores involved in this pharmacy prescription file transfer.

back to topEXPANDED HEALTH HAZARD ALERT: LOBLAW IS WARNING PUBLIC NOT TO CONSUME CERTAIN PREPACKAGED RAW SHELLED WALNUTS DUE TO POTENTIAL E-COLI CONTAMINATION

BRAMPTON, ON – SEPTEMBER 7, 2011 – Loblaw Companies Limited (Loblaw) is warning the public not to consume President’s Choice® Raw California Walnut Halves, Unsalted, 250g with a UPC number of 0 60383 87185, President’s Choice® Deluxe Trail Mix, 220g with a UPC number of 0 60383 87201, nofrills Natural Walnut Halves and Pieces, 175g with a UPC number of 0 64777 37773 4 and Stock & Barrel Carmel Toffee Walnuts, 300g with a UPC number of 0 64777 37906 6 because the products may be contaminated with E-Coli 0157:H7 bacteria. All lot codes are affected.

All potentially affected products have been removed from store shelves.

The products were sold at:

• West Region: Real Canadian Superstore®, Real Canadian Wholesale Club®, Your Independent Grocer®
• Ontario Region: Loblaws®, Loblaw GreatFood™, Real Canadian Superstore®, Real Canadian Wholesale Club®, valu-mart®, Your Independent Grocer®, Zehrs®, Zehrs GreatFood™, Freshmart, Affiliated & Independent Stores,
• Atlantic Region: Dominion® (in Newfoundland and Labrador), Save Easy®, Atlantic Superstore®
• Quebec Region: Loblaws®, Maxi®, Maxi & Cie®, Provigo®, valu-mart®

For a complete list of store information please visit: http://loblawstores.ca/LCLOnline/

There has been no confirmed illness associated with the consumption of these products. There is an ongoing illness investigation by the Canadian Food Inspection Agency.

Customers can return the products to any Loblaw store where the customer service desk will provide a full refund (including without receipt) or contact customer service at 1-888-495-5111 or customerservice@presidentschoice.ca

We apologize for any concern this voluntary recall may have caused.  The health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly

CFIA at 1-800-442-2342 / TTY 1-800-465-7735 (8:00 a.m. to 8:00 p.m. Eastern time, Monday to Friday).

For information on E. coli O157:H7, visit the Food Facts web page at: http://www.inspection.gc.ca/english/fssa/concen/cause/ecolie.shtml

For information on all food recalls, visit the CFIA’s Food Recall Report at: http://active.inspection.gc.ca/eng/corp/recarapp_dbe.asp

To find out more about receiving recalls by e-mail, and other food safety facts, visit: www.foodsafety.gc.ca. Food and consumer product recalls are also available at http://www.healthycanadians.gc.ca.

For more information:
Customers please contact:
President’s Choice Customer Relations
1-888-495-5111 or customerservice@presidentschoice.ca

Media please contact:
Public Relations Department, Loblaw Companies Limited
pr@loblaw.ca or (905) 459-2500

back to topIMPORTANT SAFETY NOTICE: VOLUNTARY RECALL OF EVERYDAY ESSENTIALS(TM) TEA LIGHTS UNSCENTED 100 PACK

BRAMPTON, ON, April 15 /CNW/ - Loblaw Companies Limited (Loblaw) is voluntarily recalling Everyday Essentials™ Tea Lights Unscented 100 Pack because they may pose a safety hazard.  The flame from the tea lights can become very high, posing a fire and burn hazard.

The affected products:

• Everyday Essentials™ Tea Lights Unscented 100 pack UPC 057197356366 and UPC 060383867164

The products are sold nationally at Loblaw corporate, franchise and affiliated independent stores. For a complete list of stores please visit: http://www.loblaw.ca/en/customer_storelocator.html

All potentially affected products have been removed from store shelves across the country.

Customers can return the product to any Loblaw retail store and its affiliated stores where the customer service desk will provide a full refund (including without receipt) or contact customer service at 1-800-296-2332 or customerservice@loblaws.ca.

We apologize for any concern this voluntary recall may have caused.  The health and safety of our customers is paramount to us and we are committed to providing our customers with a clean and safe store environment and offering products that are produced, sourced and handled responsibly.

For more information regarding the voluntary recall, customers can contact:

Customer Service
1-800-296-2332 or customerservice@loblaws.ca.