Corporate governance

Loblaw is committed to transparency, accountability and sound corporate governance. Our formal policies, procedures and guidelines, including the ones below, are reviewed regularly and complement our customer-centric and values-based approach to decision making.

Accounting, Auditing and Internal Controls Complaints Articles of Continuance and its Amendments  Audit Committee Mandate  Code of Conduct  Board of Directors Mandate By Laws  Customer Service Accessibility  Disclosure Policy Governance, Employee Development, Nominating and Compensation Committee Mandate Majority Voting Policy  Pension Committee Mandate Position Description of the Chairman and President Privacy Policy  Risk and Compliance Committee Mandate

Integrity Action Line 

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported. We encourage anyone that has knowledge of or suspects suspicious activity, unethical practices, non-compliance and suspected non-compliance with laws and regulations, codes of conduct, policies and procedures to speak up by reporting any violations or potential violations through the following channels: 

• Call the Integrity Action Line: 1-800-525-7868 (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or

• Visit www.integrityactionline.com (available in English, French and Spanish languages).