Corporate governance

Loblaw is committed to transparency, accountability and sound corporate governance. Our formal policies, procedures and guidelines, including the ones below, are reviewed regularly and complement our customer-centric and values-based approach to decision making.

Accounting, Auditing and Internal Controls Complaints(Open in a new tab) Articles of Continuance and its Amendments(Open in a new tab)  Audit Committee Mandate (Open in a new tab) Code of Conduct(Open in a new tab)  Board of Directors Mandate(Open in a new tab) By Laws(Open in a new tab)  Customer Service Accessibility  Disclosure Policy(Open in a new tab) Governance, Employee Development, Nominating and Compensation Committee Mandate(Open in a new tab) Majority Voting Policy(Open in a new tab)  Pension Committee Mandate(Open in a new tab) Position Description of the Chairman and President(Open in a new tab) Privacy Policy  Risk and Compliance Committee Mandate(Open in a new tab)

Integrity Action Line 

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported. We encourage anyone that has knowledge of or suspects suspicious activity, unethical practices, non-compliance and suspected non-compliance with laws and regulations, codes of conduct, policies and procedures to speak up by reporting any violations or potential violations through the following channels: 

• Call the Integrity Action Line: 1-800-525-7868(Open in a new tab) (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or

• Visit www.integrityactionline.com(Open in a new tab) (available in English, French and Spanish languages).