Our core values

Life at Loblaw

Man with baby on shoulders standing next to woman and toddler
Health and wellness

Putting our money where mental health is

Last summer, Pascal Niccoli, Associate at a Shoppers Drug Mart® location in Waterloo, Ont., started noticing a concerning shift among his customers, patients and store team: anxiety and stress were on the rise, mental wellbeing was declining, and he was seeing a sharp increase in demand for medications to treat anxiety, depression and other psychiatric disorders. So, Pascal started a conversation that has since snowballed into a half-million-dollar donation to the Canadian Mental Health Association (CMHA).

Catherine and Kyle standing underneath cherry blossom trees
Diversity and inclusion

Catherine and Kyle keep the LGBTQ2SIA+ community safe

When Catherine Nolin attended safe-space training run by Laurentian University a couple of years ago, there was one big takeaway for her: “We can make little changes in the way we practice our everyday habits and these changes can have a big impact on someone’s life.”

A man with cerebral palsy sits in his wheelchair in a grocery store aisle giving a thumbs up while smiling at the camera
Diversity and inclusion

Franklyn’s voice is heard

Even from behind his mask Franklyn McFadden’s smile is hard to miss; It stretches from ear to ear and is often accompanied by his affable laugh. It’s this energy that earned him a recognition award for great customer service soon after joining a Real Canadian Superstore® in Scarborough, Ont., last November.

Smiling man and woman standing outside grocery store
Culture

Varun and Rupali, power couple

Just two months after Varun and Rupali Kapoor immigrated to Canada from India, the COVID-19 pandemic hit their new country. And five months after that, in August 2020, they became essential workers, getting part-time jobs as cashiers at a Loblaws® location in downtown Toronto.

Man sitting at dining table about to bite into a piece of cheesecake in one hand, holding box of cheesecake in other hand
Products and services

Nico is mad about yuzu

When Nico Diard, Director, Product Development, describes a flavour as a “treasure” and his “new passion,” it’s a good sign there’s something to be excited about—and that’s exactly how he describes yuzu, one of the hero flavours of this year’s PC® Insiders ReportTM Summer Edition.

Woman sitting on beige couch with her legs crossed smiling into the camera
Diversity and inclusion

Mihi is living well with MS

In 2014, Mihiri Tillakaratne’s family doctor sent her for an MRI. She’d been having some issues with her vision and mobility, but none of the medical professionals she’d seen had been able to figure out why. When the MRI results came back, Mihiri—who goes by Mihi—learned she had multiple sclerosis (MS), a chronic disease that affects the nervous system. At the age of 36, she finally understood what had been happening to her.

Awards and recognition

Canada’s Best Diversity Employers 2021

Canada's top employers for young people 2021

Greater Toronto's top employer 2021

Canada's top 100 employers 2021
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