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Leading with purpose: Helping Canadians Live Life Well®

An older man holds his grandchild’s hands while they sit on his shoulders. They are both smiling and surrounded by trees.

Our approach to sustainability and social impact

We are driven by our purpose - helping Canadians Live Life Well® - and goals of creating long-term value for our business and communities. Our approach to addressing environmental, social and governance (ESG) issues is focused on two priorities where we can make the biggest impact:

Fighting climate change

As an industry leader on environmental action for decades, we are building on our success with an emphasis on reducing our greenhouse gas (GHG) emissions and eliminating waste from our business.

Advancing social equity

Our social responsibility extends throughout our workforce and into the communities we serve. We are determined to build a diverse, inclusive workforce, and support the health of women and children, who are the building blocks of prosperous communities.

Download our 2022 ESG Report
(Open in a new tab)

Our commitments and performance highlights

Achieve net-zero by 2040 for our enterprise operating footprint¹, and 2050 for scope 3 emissions.

250
carbon reduction projects completed to date.
Inaugural
TCFD-aligned report published in 2022.

Reduce plastic waste by making all control brand and in-store plastic packaging recyclable or reusable by 2025.

35%
compliance with the Golden Design Rules for control brand and in-store packaging achieved.
Award winning
recyclable packaging² used across our President's Choice®, no name® and PC® Organics whole bean and ground coffees.
Announced
the elimination of single-use front end bags in 2023.
Transitioning 100%
of Joe Fresh e-commerce packaging to recyclable materials by 2025.

Send zero food to landfill by 2030 and achieve measurable food waste reductions in every one of our stores by the end of 2023.

100%
of our eligible³ corporate, food franchise, associate-owned Shoppers Drug Mart stores and distribution centres actively donating to a food recovery agency.

Be Canada's most diverse and inclusive employer.

39%
of executive roles represented by women (on track to achieve 40% by 2024).
45%
of management roles represented by women, exceeding our 2024 goal of 43%.
28%
of executive roles represented by visible minorities, exceeding our 2024 goal of 25%.
29%
of management roles represented by visible minorities (on track to achieve 30% by 2024).

Supporting the health and wellbeing of children and women.

$110+ million
raised and donated to support research, charities and non-profits across Canada.
840k+
kids fed in partnership with President's Choice Children's Charity.
28 million
period products to be provided through partnership with The Shoppers Foundation for Women’s HealthTM.
Announced
pledge to donate 1 billion pounds of food to Help Feed More FamiliesTM by 2028.

  1. Includes franchise and associate-owned operations.

  2. Recyclable packaging made with minimum 80% paper content – freshness seal is not recyclable.

  3. Stores with grocery offerings.

Take a deeper look at our key priorities

A beautiful lake surrounded by trees, mountains and blue skies.

Environmental sustainability

We're reducing the impact of our operations on the environment.

Looking for something specific?

Net zero plan(Open in a new tab)
Food waste
Biodiversity statement(Open in a new tab)
Plastics
Water use(Open in a new tab)
Environmental commitment
2022 TCFD Report(Open in a new tab)
A Loblaws customer happily places two bags of food into a donation bin.

Social impact

We make a positive difference in our communities.

Looking for something specific?

Diversity, equity and inclusion
Two women in business attire stand in a room full of servers while discussing IT.

Corporate governance

We stay true to our values all the way through our supply chain.

Looking for something specific?

Ethical sourcing
Animal welfare
Human rights
Commodities
Chemicals and antibiotics
Bisphenol-A (BPA) statement
Supplier code of conduct
Supply chain disclosure

Read our responsibility stories

Greg stands in front of the Loaves and Fishes Community Food Bank truck with members of the food bank.
Responsibility

Greg supports his local food bank

For the 13 years he’s been the manager of Real Canadian Superstore in Nanaimo, B.C., Greg Welgan has worked closely with the local food bank. “One in seven people in Nanaimo uses the food bank,” Greg says. “Our mission is to feed everyone—people walk into our store on a daily basis because they depend on feeding their families, and in the current environment of inflation that is getting harder and harder to do.”

May 25, 2023

A photo of the front cover of the 2022 ESG report
Environment

5 highlights from the 2022 ESG Report

We recently released our 2022 Environmental, Social and Governance (ESG), which provides a great overview of the many things we’re doing to deliver on our purpose – helping Canadians Live Life Well®. This is our 16th annual ESG Report and we encourage everyone to read the report, as it demonstrates our decades-long track record of leadership and meaningful action in our commitment to the environment, the social diversity that defines Canada, as well as reliable and ethical corporate governance practices.

May 11, 2023

A photo of a family walking through the snow.
Environment

How we’re continuing to help Canadians Live Life Well

We made significant progress last year with regards to our Environmental, Social and Governance (ESG) targets, including the launch of our new strategy which is rooted in our company’s purpose – to help Canadians Live Life Well. This strategy is focused on Fighting Climate Change and Advancing Social Equity.

March 2, 2023

View more stories

Our partners

Canadian Climate Institute logo.
The Consumer Goods Forum logo.
Canada Plastics Pact logo.
Canadian red cross logo
Canadian Roundtable for Sustainable Beef logo.
Flashfood logo.
Food Banks Canada logo
MSC (Marine Stewardship Council) logo.
Ocean Wise logo.
OCFB (Ontario Corn Fed Beef) logo.
OP2B logo
PC Children's Charity logo
Second harvest logo
https://author-loblaw-prod.adobecqms.net/assets.html/content/dam/loblaw-companies-limited/creative-assets/loblaw-ca/responsibility-/partner-logos
World wildlife foundation logo
ZooShare logo.

Our reports

2022 TCFD Report(Open in a new tab)
2021 Environmental, Social and Governance Report(Open in a new tab)
2020 Corporate Social Responsibility Report(Open in a new tab)
2020 Corporate Social Responsibility Report Highlights (Open in a new tab)
2019 Corporate Social Responsibility Report(Open in a new tab)
2019 Corporate Social Responsibility Report Highlights (Open in a new tab)
2019 SASB Disclosure (ESG)(Open in a new tab)
2018 Corporate Social Responsibility Report(Open in a new tab)
2018 Corporate Social Responsibility Report Highlights (Open in a new tab)
2017 Corporate Social Responsibility Report(Open in a new tab)
2016 Corporate Social Responsibility Report(Open in a new tab)
2015 Corporate Social Responsibility Report(Open in a new tab)
2014 Corporate Social Responsibility Report(Open in a new tab)
2013 Corporate Social Responsibility Report(Open in a new tab)
2012 Corporate Social Responsibility Report(Open in a new tab)
2011 Corporate Social Responsibility Report(Open in a new tab)
2010 Corporate Social Responsibility Report(Open in a new tab)
2009 Corporate Social Responsibility Report(Open in a new tab)
2008 Corporate Social Responsibility Report(Open in a new tab)
2007 Corporate Social Responsibility Report(Open in a new tab)

Got questions? Want to learn more?

Contact us

esg@loblaw.ca(Open in a new tab)

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported.

Call the Integrity Action Line: 1-800-525-7868 (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or visit www.integrityactionline.com (available in English, French and Spanish languages).

Find us on Facebook.(Open in a new tab)Find us on Twitter.(Open in a new tab)Find us on LinkedIn.(Open in a new tab)

®/TM Trademarks of Loblaws Inc., used under license. © Loblaw Companies Ltd.

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