Our approach to sustainability and social impact

We are driven by our purpose - helping Canadians Live Life Well® - and goals of creating long-term value for our business and communities. Our approach to addressing environmental, social and governance (ESG) issues is focused on two priorities where we can make the biggest impact:

Fighting climate change

As an industry leader on environmental action for decades, we are building on our success with an emphasis on reducing our greenhouse gas (GHG) emissions and eliminating waste from our business.

Advancing social equity

Our social responsibility extends throughout our workforce and into the communities we serve. We are determined to build a diverse, inclusive workforce, and support the health of women and children, who are the building blocks of prosperous communities.

Our commitments and performance highlights

Achieve net-zero by 2040 for our enterprise operating footprint¹, and 2050 for scope 3 emissions.

carbon reduction projects completed to date.
TCFD-aligned report published in 2022.
8% reduction
in greenhouse gas emissions relative to 2020 baseline.

Reduce plastic waste by making all control brand and in-store plastic packaging recyclable or reusable by 2025.

35% compliance
with the Golden Design Rules for control brand and in-store packaging achieved.
Award winning
recyclable packaging² used across our President's Choice®, no name® and PC® Organics whole bean and ground coffees.
the elimination of single-use front end bags in 2023.
Transitioning 100%
of Joe Fresh e-commerce packaging to recyclable materials by 2025.

Send zero food to landfill by 2030 and achieve measurable food waste reductions in every one of our stores by the end of 2023.

of our eligible³ corporate, food franchise, associate-owned Shoppers Drug Mart stores and distribution centres actively donating to a food recovery agency.

Be Canada's most diverse and inclusive employer.

of executive roles represented by women (on track to achieve 40% by 2024).
of management roles represented by women, exceeding our 2024 goal of 43%.
of executive roles represented by visible minorities, exceeding our 2024 goal of 25%.
of management roles represented by visible minorities (on track to achieve 30% by 2024).

Supporting the health and wellbeing of children and women.

$110+ million
raised and donated to support research, charities and non-profits across Canada.
kids fed in partnership with President's Choice Children's Charity.
28 million
period products to be provided through partnership with The Shoppers Foundation for Women’s HealthTM.
pledge to donate 1 billion pounds of food to Help Feed More FamiliesTM by 2028.

Take a deeper look at our key priorities

A beautiful lake surrounded by trees, mountains and blue skies.

Environmental sustainability

We're reducing the impact of our operations on the environment.

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A Loblaws customer happily places two bags of food into a donation bin.

Social impact

We make a positive difference in our communities.

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Two women in business attire stand in a room full of servers while discussing IT.

Corporate governance

We stay true to our values all the way through our supply chain.

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Read our responsibility stories

A photo of a blue reusable shopping basket with the maxi logo on the side sitting on sand outside.

From supermarket to shoreline: Chantal’s fight against plastic waste

Every day for the past seven years, Chantal Veilleux has visited the Lac des Soeurs in her hometown of Val-D’Or. “I like to go walking there with my dogs,” says the assistant manager of the city’s Maxi supermarket. But this past summer, she started to notice that the lake and trail that encircles it started filling up with trash.She had approached her municipality and the local police for help but received no response. So, when Chantal got the email from Montreal-based colleague Karine Mondor about participating in the Ocean Wise Shoreline Cleanup program, an initiative from the conservation organization to clean up pollutants and plastic waste in our waters sponsored by Loblaw, she jumped at the chance.

November 22, 2023

A photo of vegetables spread together.

What I need you to know about food waste

Nearly 30 people officially sit on Loblaw’s Food Waste Reduction Committee, with dozens more supporting the committee as it pursues a very important mandate – to develop the relationships, processes and reporting mechanisms required for Loblaw to send zero food waste to landfill by 2030.

November 7, 2023

A photo of inside one of Loblaw’s stores that shows the LED lights and refrigeration.

Environmental improvements you won’t see in our stores

Unfortunately, there are environmental consequences to running a network of retail stores and pharmacies that serve nearly every community in the country. But you should know that we take our environmental impact seriously, as evidenced by the work we are doing to minimize the carbon footprint of our operation. One area of specific focus for us is store-level adaptations, especially around how we heat and cool our facilities, and how we better manage fridge and freezer cooling. These are often invisible changes that can have a massive impact.

October 23, 2023

Our partners

Better Cotton logo.
Canadian Climate Institute logo.
The Consumer Goods Forum logo.
Canada Plastics Pact logo.
Canadian red cross logo
Canadian Roundtable for Sustainable Beef logo.
Flashfood logo.
Food Banks Canada logo
MSC (Marine Stewardship Council) logo.
Ocean Wise logo.
OCFB (Ontario Corn Fed Beef) logo.
OP2B logo
PC Children's Charity logo
Second harvest logo
World wildlife foundation logo
ZooShare logo.

Got questions? Want to learn more?

Contact us

esg@loblaw.ca(Open in a new tab)

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported.

Call the Integrity Action Line: 1-800-525-7868 (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or visit www.integrityactionline.com (available in English, French and Spanish languages).