The way we do business
As Canada's food and pharmacy leader, we create positive environmental and social change. Here's how we're addressing the issues that matter most to Canadians.

We're reducing the impact of our operations on the environment. We're improving our approach to waste management, packaging, energy use and more.


Carbon footprint
How we're reducing food waste
Our approach to plastics
Environmental commitment
Environment at a glance
13 billion
plastic bags eliminated from our stores since 2007.
29.7%
reduction in our carbon footprint since 2011.
11 million kilograms
of food diverted from landfills in 2019
Customers expect our products to be safe and responsibly sourced. We stay true to our values all the way through our supply chain. We promote safe and sustainable products and support Canadian suppliers.

Ethical sourcing
Human rights
Animal welfare
Sourcing at a glance
100%
of President’s Choice® shell eggs are sourced from hens raised in cage-free environments.
More than 400
Canadian growers and packers supply produce for our stores.
Locally-grown produce
Commodities
Chemicals and antibiotics
We make a positive difference in our communities. We focus on charities that tackle childhood hunger and put women’s health first, and fund research that advances solutions to sustainable food challenges.

Diversity and inclusion
Charitable impacts and giving
Community at a glance
44% reduction
Reduced colleague injuries by 44% over the past 10 years.
5.4 million kilograms donated
Donated 5.4 million kilograms of food to food banks and food recovery agencies in 2019.
Loblaw Scholarship Fund
Disaster response
Our partners










Our reports
Code of Conduct and Ethical Sourcing
Carbon Reduction Strategy
Policies and Statements
Have responsibility questions?
Contact us
csr@loblaw.caAs a part of our culture of integrity, it is important that non-compliant and unethical matters are reported.
Call the Integrity Action Line: 1-800-525-7868 (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or visit www.integrityactionline.com (available in English, French and Spanish languages).