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Woman getting vaccinated in left arm

Health and wellness

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As many parts of Canada battle a fourth wave of COVID-19, it’s important that we do everything we can to protect ourselves and our most vulnerable – and that means getting your flu shot AND the COVID-19 vaccine. The two-combined give you your best shot at a safer fall and winter.

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The flu shot is your best shot at a safer fall and winter

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A dietician shows a young girl two avocados while standing in a Loblaws store.

Young girl in store 

Hungry kids experience 27% higher anxiety levels, they miss more school, and they disrupt their class more often. A well-fed child will do better and contribute to a better Canada, so helping our children live life well affects us all. We can be proud that President’s Choice Children’s Charity has become Canada’s largest charitable provider of school meals programs. We can also do more. 

Why does President’s Choice Children’s Charity matter to you?

Kathlyne stands in the test kitchen with her arms crossed. 

Kathlyne Ross

People

Kathlyne Ross has some big news to share: the PC® Insiders Report™ Holiday Edition is back in print. “It’s very exciting,” says Kathlyne, VP Product Development, Innovation, and Sustainability at Loblaw Brands. “You’ve just got to get your hands on it. It’s bigger and better than ever.” 

Kathlyne wants you to get nostalgic this holiday season 

Todd stands in his store wearing his Canada’s Reserve Force uniform showing his medals.

Todd Garber

Serving his country is in Todd Garber’s blood. When Todd, who’s the Meat Manager at an Atlantic Superstore® store in Dartmouth, NS, joined Canada’s Reserve Force more than two decades ago, he was following in the footsteps of his father, a guardsman, and especially his grandfather, an army colonel.

Todd honours Canada's heroes

Rayelyn holds a tablet while she stands in front of a display desk at a Shoppers Drug Mart

Rayelyn Izzo

Rayelyn Izzo, a Beauty Specialist at a Shoppers Drug Mart® store in Calgary, AB has been waiting for the Beauty NOW™ platform for years. “The old system was archaic,” she says. “We’d have to wait and wait and we really need to be able to communicate with our clients on a faster technology platform. It’s beauty at our fingertips.”

Beauty at your fingertips

Rabie stands in front of desks inside Loblaw’s head office 

Rabie Shah

As one of the winners of the inaugural Loblaw Striving for Operational Excellence case competition last fall, Rabie Shah was happy just for the chance to claim his prize: an interview for an internship at the company. 

Start your career

Rabie scores a full time gig

Jamie sits at her desk next to a big window, turned towards the camera and smiling

Jamie Gallant

One of the coolest moments in Jamie Gallant’s career happened when she was in her 20s, studying computer science at Queen’s University in Kingston, Ontario. She was researching how to make hearing aids more directional, so they could better tune out background noise.

Technology and digital

Jamie makes tech work for you

 A bunch of bananas on a shelf in one of our grocery stores.

Bananas in a store

Bananas have a waste problem. Every week, Loblaw receives hundreds of pallets full of the fruit, which arrive at our distribution centers with a protective plastic strip on the corners that can’t be recycled, so instead, it ends up in the trash. But that’s about to change. 

An “ap-peeling” way to reduce plastic waste

Brian stands in front of a garden smiling. 

Brian Rickert

Brian Rickert grew up surrounded by traditional masculinity. For years, he played competitive hockey, and in high school, he joined multiple sports teams. But during his teen years, he started to feel like he wasn’t being his authentic self—he was trying to fit a mold of who he thought he should be.

Diversity and inclusion

Brian is out, confident and proud 

The back of a young girl walking forward carrying a school bag

Period poverty - girl with school bag

Socks. Old t-shirts. Fabric scraps. These are all items that some Canadians have said they’ve used as alternatives to pads or tampons when faced with the impossible choice between buying a period product or an essential item on their grocery list. It’s a situation known as “period poverty.”   

Period Poverty: Helping girls in need

Caylyn sits outside on a table with her dog in her lap. 

Caylyn Booth

If you’re struggling with your mental health, Caylyn Booth wants to let you know that you’re not alone.
“Reaching out for help is not a weakness,” says Caylyn, a Senior Human Resources Business Partner at Loblaw. “It’s one of the hardest things to do—it takes so much courage and strength to put your hand up and say, ‘I can't do this by myself.’ I wish someone had told me that.”

Caylyn speaks up

Nina is sitting in front of floral arrangements in a store. 

Nina Trudeau

Nina Jane Trudeau grew up hearing her grandparents speak Ojibwe, or Anishinaabemowin. She’d serve them tea, then sit in the living room and listen to them talk and laugh. “I didn’t really know what they were saying, but the sound of it made me extremely happy,” says Nina, a member of Wiikwemkoong First Nation and a part-time cashier at Valu-mart® on Manitoulin Island in Ontario.

Nina discovers her native tongue

A little boy takes a big bite out of a red apple.

Boy biting an apple

In an email to PC Optimum™ customers, Galen shares his thoughts on food waste and how we’re tackling the problem. 

Stopping waste from field to fork 

Richard stands in front of the Loblaw Freightliner eCascadia 

Richard MacDonald, electric truck 

Environment 

After 40 years on the road with the sound of a motor as his almost constant companion, getting used to the quiet of an electric truck has been the biggest adjustment for Loblaw driver Richard MacDonald. “Most of the time, the only thing you can hear is the hum of the tires.”  

Richard drives in silence 

Kelsey stands outside with her thumbs up as she smiles with her medals around her neck

Kelsey Wyse

An international swimming and skiing champion works at Peter’s Your Independent Grocer™ (YIG) in Kelowna, B.C.—when she’s not in the pool, hitting the gym, or crushing at-home workouts, that is. Over the last 11 years, Kelsey Wyse has won three gold medals in swimming at the Special Olympics World Games in Abu Dhabi and Dubai, one gold and two silver in Los Angeles, and two silver medals for alpine skiing in Idaho.

 Kelsey is making waves in Kelowna 

Emily smiles as she stands outside on the grass holding laptops in her hands

Emily McCreery

Seventeen-year-old Emily McCreery knows the challenge many students faced when schools shut down due to COVID-19 and classes moved online. “It was hard to do schoolwork via Zoom,” says the Regina, SK resident, who is entering grade 12 this fall and works part-time as a cashier at Shoppers Drug Mart®. But Emily realized that for students who don’t have access to reliable technology at home, in particular laptops, it was even harder. 

Community

Emily helps get students online

Luca and Tadeu sit at their workstations from home smiling

Tadeu and Luca

When Tadeu Granemann finally stepped off the plane and onto Canadian soil at the end of 2020, it was the culmination of more than a year’s worth of planning, dreaming and—he admits—feeling anxious. Tadeu was moving to Canada to begin his new job as a Senior Site Reliability Engineer at Loblaw Digital, more than a year after he had been offered the job. 

Tadeu and Luca have finally arrived 

David stands next to a Loblaw truck with the school’s vice principal and both are holding PC products 

David Keefe

Small things can lead to big changes – just ask David Keefe, Transport Maintenance Supervisor at our Lakeside Distribution Centre (DC) in Halifax, Nova Scotia. David and his wife, a teacher at Beechville Lakeside Timberlea Senior Elementary School (BLT for short), were having dinner when she mentioned Tracey Quinn, the school’s vice principal, was going shopping. “Shopping for what?” David asked.

David makes a small change in a big way

Bryce stands in front of the pharmacy counter at Shoppers Drug Mart smiling

Bryce Barry

Pharmacists save lives – just ask Bryce Barry, a pharmacist at Shoppers Drug Mart® in Park Place Mall in Lethbridge, Alta. In May, a one-year-old boy was in his Lethbridge backyard with his mother when he ate some raccoon feces out of a flowerpot. His parents did some online research and learned raccoon poop often contains a roundworm that can cause neurological disease or death. Drug intervention within 72 hours is critical. 

The tale of Bryce, a toddler and a raccoon

Kara stands in the middle of the store holding a case of PC water while smiling.

Kara Stokes

These days in Kamloops, the temperature hovers in the mid-30s, the air is smoky, and sometimes, ash rains from the sky. Much of British Columbia is on fire this summer—the province has seen 1,257 wildfires since the season began. Kamloops, in B.C.’s central interior, has been hit particularly hard.

Kara’s store rallies to support those in need

An image of an orange square that represents the Indigenous community

Indigenous orange 

We are a proud Canadian company, and we understand and acknowledge this country’s past and ongoing challenges, and our relationship with the Indigenous peoples who called Canada home long before us. The confirmation of children who were taken from their families and lost their lives in the residential school system, and stories told by survivors, leaves us with heavy hearts and a greater urgency to strengthen our commitment to truth and reconciliation. 

Our commitment to Indigenous peoples 

Jenna wears a face mask while holding a needle used for vaccination shots

Jenna Swart

Jenna Swart, a pharmacist at the Atlantic Superstore® pharmacy in Summerside, Prince Edward Island, was just doing her job. But for a mother and her autistic son, Jenna was the difference between him getting vaccinated against COVID-19 or not. 

Jenna puts patient care first 

Veneise smiles as she stands in front of the Yawdi’s display while holding two jars of pepper jelly and jerk marinade in her hands

Veneise George 

Back in 2015, Veneise George was looking for a way to spend more time with her kids. The busy mom worked full-time as a youth manager at a Toronto not-for-profit and volunteered in her community, so by the time she got home she usually had to choose between prepping dinner and hanging out with her children. 

Loblaw helps Yawdi’s take off

Divina stands in front of the meat counter inside a store wearing a mask

Divina Dulay 

In 1994, not long after she arrived in Canada from the Philippines, Divina Dulay heard about a position as a part-time meat clerk at Loblaws®, but she wasn’t sure if it was right for her. “Growing up, I thought butchering and cutting meat was a job that strong men did, like I saw in markets and stores,” she says. But after receiving training from more senior meat-cutters, she realized it wasn’t hard – actually, it was kind of… awesome! 

Divina makes the cut

Kehmal standing in front of sign with his hands pointing to the camera

Kehmal Mossap

When customers arrive at the Loblaws® location on The Kingsway in Etobicoke, Ont., they never know what song Kehmal Mossap will be singing. Sometimes it’s gospel, sometimes it’s soca, sometimes it’s old-school R&B, like “Celebration” or “We Are Family.” But whatever the tune, customers know Kehmal, a security guard at the store who deejays on the side, will bring a dose of positivity to their grocery-shopping experience. 

Kehmal lets the music play

Peter standing in garden centre of grocery store

Peter Boyd

Peter Boyd has a lot of stories to share — the kinds of stories that illustrate how human connection, empathy and open-mindedness truly have the power to change lives. For the past six years, the owner of Peter’s Your Independent Grocer™ (YIG) in Kelowna, B.C., where he’s lived since 1989, has helped new Canadians land their first job in this country. 

Peter’s love of community

Lynda stands on the second level of her store with her hands together, smiling into the camera

Lynda Sauve

Lynda Sauve, HMR Manager at Zehrs® in Stratford, Ontario has always had a passion for learning new things and being involved in her store. In fact, in her almost 20 years with the business, her natural sense of curiosity has opened many doors for her and led to roles of increasing responsibility. Yet something held her back from putting up her hand to be an Assistant Store Manager (ASM). 

Culture

Lynda is a strong leader

Edgar Leblanc

Speak to any Loblaw truck driver in the Atlantic region and they’ll say if you want to learn about the trucking industry, there’s no better teacher than Edgar LeBlanc.

Distribution

Edgar keeps on trucking 

Clara sitting in grass with trees behind her

Carla Pagnotta

For Clara Pagnotta, a Colleague Experience Administrator at a Real Canadian Superstore® location in Calgary, promoting diversity and inclusion at work is personal. “It drives everything I do. I know what it’s like to feel like you don’t belong.” 

Clara embraces her Indigenous heritage

Man with baby on shoulders standing next to woman and toddler

Pascal Niccoli

Last summer, Pascal Niccoli, Associate at a Shoppers Drug Mart® location in Waterloo, Ont., started noticing a concerning shift among his customers, patients and store team: anxiety and stress were on the rise, mental wellbeing was declining, and he was seeing a sharp increase in demand for medications to treat anxiety, depression and other psychiatric disorders. So, Pascal started a conversation that has since snowballed into a half-million-dollar donation to the Canadian Mental Health Association (CMHA). 

Putting our money where mental health is

Catherine and Kyle standing underneath cherry blossom trees

Catherine and Kyle

When Catherine Nolin attended safe-space training run by Laurentian University a couple of years ago, there was one big takeaway for her: “We can make little changes in the way we practice our everyday habits and these changes can have a big impact on someone’s life.”

Catherine and Kyle keep the LGBTQ2SIA+ community safe

A man with cerebral palsy sits in his wheelchair in a grocery store aisle giving a thumbs up while smiling at the camera

Franklyn McFadden

Even from behind his mask Franklyn McFadden’s smile is hard to miss; It stretches from ear to ear and is often accompanied by his affable laugh. It’s this energy that earned him a recognition award for great customer service soon after joining a Real Canadian Superstore® in Scarborough, Ont., last November.

Franklyn’s voice is heard

Smiling man and woman standing outside grocery store

Varun and Rupali 

Just two months after Varun and Rupali Kapoor immigrated to Canada from India, the COVID-19 pandemic hit their new country. And five months after that, in August 2020, they became essential workers, getting part-time jobs as cashiers at a Loblaws® location in downtown Toronto. 

Varun and Rupali, power couple

Man sitting at dining table about to bite into a piece of cheesecake in one hand, holding box of cheesecake in other hand

Nico Diard

When Nico Diard, Director, Product Development, describes a flavour as a “treasure” and his “new passion,” it’s a good sign there’s something to be excited about—and that’s exactly how he describes yuzu, one of the hero flavours of this year’s PC® Insiders Report™ Summer Edition. 

Nico is mad about yuzu

Woman sitting on beige couch with her legs crossed smiling into the camera 

Mihi Tillakaratne

In 2014, Mihiri Tillakaratne’s family doctor sent her for an MRI. She’d been having some issues with her vision and mobility, but none of the medical professionals she’d seen had been able to figure out why. When the MRI results came back, Mihiri—who goes by Mihi—learned she had multiple sclerosis (MS), a chronic disease that affects the nervous system. At the age of 36, she finally understood what had been happening to her.

Mihi is living well with MS

Fists being raised in the air for equality

Supporting the black community

It has been one year since the world witnessed the murder of George Floyd and, like many, we were relieved to see accountability and justice served. Unfortunately, that is often not the case, and Black lives continue to be impacted. Last year, Galen made a promise that as a company we would continue to help create systemic change. We’ve been listening. We’ve been learning – and unlearning. And we’ve been taking action. 

We’re still standing with the Black community

Diana Spina

We’re in for another COVID summer, but that doesn’t mean we can’t enjoy it to the best of our ability. That’s the driving force behind the latest PC® Insiders Report™ Summer Edition, made up of hundreds of products, from delicious eats to grilling accessories to colourful drinkware. 

Diana wants outdoor living to be an experience

Read the story 

Top left, forest; top right, store employees sourcing products; bottom, employees standing outside store

2020 CSR Report Feature Story Image

Corporate Social Responsibility (CSR) is something Loblaw has been serious about for over a decade. Our approach to CSR, from respecting the environment, to sourcing responsibly, and making a positive difference in our communities, is driven by our company purpose: Live Life Well®. 

5 things you need to know about Loblaw’s Corporate Social Responsibility efforts 

Woman with hands in pockets, standing in front of pharmacy counter 

Ghada Gabr

Earlier this month, a customer came in to see long-time pharmacist Ghada Gabr, who’s also associate owner of three Shoppers Drug Mart® locations in Halifax. His vision was blurry, he noticed he was thirsty all the time, and he was urinating way more than usual. He knew something was wrong, but he didn’t have a family doctor and wasn’t sure what to do. Luckily, Ghada did. 

Ghada tackles diabetes 

Woman wearing face mask, standing in grocery store, holding up signed greeting card

Linda Vogelstatter 

Staying with a company for 40 or 50 years is impressive, but Linda Vogelstatter went even further: she celebrated her 60th anniversary with Loblaw last January. Linda, now a cashier at a Loblaws® location in downtown Toronto, still remembers the exact date she started her journey with the company: January 10, 1961.  

Linda’s at 60 years and counting 

Smiling mother and teenage daughter standing in their neighbourhood street 

Christa Wasko and daughter

When her 13-year-old daughter, Nafisa, started spending more time in her room, sleeping more, and coming home from school exhausted, Pharmacy Operations Specialist Christa Wasko put it down to two normal causes: being a typical teenager, and pandemic fatigue. All of that changed this past winter when, what began as a stomachache one morning, turned into a month-long absence from school. 