The top ESG stories of 2024

Enabling the future of pharmacy

Pharmacies are evolving, transforming from places that just dispense medicine into vital hubs for your health. This notable shift means pharmacists are now key players in your health and wellness journey, offering more care than ever before.

Bringing on-demand groceries to 8 million Canadians

In today’s fast-paced world, convenience isn’t just a luxury; it’s a necessity. Loblaw continues to evolve to help Canadians “Live Life Well”, and one service at the centre of that effort is PC Express^TM Rapid Delivery. Offered in partnership with DoorDash, Rapid Delivery has become a cornerstone of Loblaw’s digital strategy and a key part of how we make everyday life easier since its launch in 2022.

Jaylynn’s connection beyond words

Jaylynn initially joined Real Canadian Superstore^® through a temporary placement as part of a public-school transition program that supports youth with disabilities entering the workforce. With the guidance of a mentor who used sign language during training, Jaylynn quickly showed dedication, earning a permanent role. Starting in the deli, Jaylynn initially struggled with the fast pace and continuous communication, as she was more accustomed to expressing herself through American Sign Language. But her colleagues adapted. Realizing verbal instructions weren't effective, they shifted to hands-on training.

From bite to bright idea

What started as a simple team lunch can sometimes spark the biggest ideas! Not long ago, the Home Meal Replacement (HMR) team was enjoying some tasty Shanghai noodles for lunch. As they savoured each bite, a light bulb went on. What if they were to sell Shanghai noodles in stores as part of the Home Meal Replacement (HMR) program? This delicious thought quickly turned into a mission, and soon, Shanghai Noodles became one of our most popular HMR items on shelves.

Fuelling futures, one meal at a time

In every child, we see a world of potential, a future shaped by curiosity, courage, and big dreams. But for many kids across Canada, the simple act of learning is overshadowed by the ache of hunger. President's Choice Children's Charity (PCCC) believes this simply isn't acceptable. Their vision is clear and unwavering: A Canada where kids go far. Not hungry. And now, we’re incredibly proud to announce that PCCC has achieved its incredible goal of feeding 1 million students annually!

Christina’s passion for advancing patient care

Christina Ma, Director, Pharmacy Services - Pharmacist-Led Chronic Disease Management Programs, joined Shoppers Drug Mart almost four years ago. Having spent nearly five years working as a community pharmacist, supporting patients with mental health issues, those living with HIV, and older adults with unique health needs, she came to Shoppers for the opportunity to help make it easier for patients to access the care they need, when and where it’s most convenient for them.